Retail electricity supply is a service that is available to Open Access Customers or those that consume a minimum monthly peak demand of 750kW. Under this system, qualified customers can purchase their supply directly from accredited retail electricity supplier or RES instead of from their local Distribution Utilities. This enables Customers to negotiate their rates and select features of their supply contract that best matches their unique operating requirements.
To know more about how retail electricity started, please read a brief on the history of retail electricity supply.
To know more about possible contract features and other information about power supply contracting, please contact us
Customers who wish to switch to retail supply need to sign up a contract with a RES and register their contract with the Central Registration Body (CRB). To assist customers in this transition, SNAP-RES has prepared a short guide steps to switch
To view the list of other documentary requirements for switching, please refer to this list.
No, customers do not need any extra equipment to be able to switch to a retail supplier. Customers must however, ensure that their meter is compliant to the standards set by CRB as part of the documentary requirements for switching.
SNAP can assist you in checking if this requirement has been met for your facility. Please contact us for more information.
Since customers are now able to negotiate for better rates or a better contractual arrangement with their chosen supplier, customers may select a scheme that best fits how they consume power. This can result in significant savings for the company or a more predictable cost on a month to month basis.
To know more about the different types of schemes that customers can choose from, you may contact us.
All pass through charges will be the same, only the generation charge will differ based on the rate you agreed on with your new supplier. Your new retail electricity supplier will also now be in charge of sending you a billing statement which has to be settled within the payment cut off date.
For any inquiries about how this new system will affect your current billing and settlement processes, you may contact us.